Frequently Asked Questions
Everything you need to know about your Twisted Beast order.
How is my order packaged for delivery?
We prioritize your privacy. All orders are shipped in plain, unmarked cardboard boxes or padded mailers with a generic return address. There are no mentions of 'Twisted Beast' or 'Poppers' on the outside of the package.
What payment methods do you accept?
We accept all major credit cards and secure digital payment options. To protect your privacy, the charge on your bank statement will appear as a discreet corporate name rather than the store name.
How should I store my products to ensure longevity?
To maintain maximum potency, store your bottles in a cool, dark place away from direct sunlight. Ensure the cap is tightly sealed after every use to prevent evaporation and oxidation.
Do you offer international shipping?
Yes, we ship to many countries worldwide. However, it is the customer's responsibility to ensure that the products ordered comply with local laws and customs regulations in their specific region.
What is your return policy?
Due to the nature of our products, we cannot accept returns once the safety seal has been broken. If your item arrives damaged or leaking, please contact our support team within 48 hours of delivery for a replacement.
How can I track my shipment?
Once your order is processed, you will receive an email with a tracking number. Please allow 24 hours for the tracking information to update on the carrier's website.